Two Master Classes in
Leadership & Change

Would you like to…

  • Get rid of the misunderstandings and miscommunications that take important projects off track
  • Eliminate the power struggles that distract from the work that needs to get done?
  • Put an end to teams that do not live up to your expectations?
  • No longer be disappointed because your people don’t do what you expect them to?
  • Replace blaming and finger pointing with a sense of responsibility and accountability?
  • Find that your people immediately take your feedback to heart?

Would you like to Build Teams and a Strong Culture that

  • Escalate productivity
  • Minimize unwanted turnover
  • Strengthen high quality teamwork
  • Optimize the potential of your people

As a leader, you must guide your teams past whatever might be hindering or blocking results. You must create potent teams of productive and engaging norms within a healthy culture. Without them you will fail. Successful teamwork is the heart of leader and organizational success. That’s where the work gets done. An effective leader has the ability to motivate both individuals and teams in the best and worst of circumstances aligning them toward a common goal.

And, that isn’t easy. You are directly responsible for resolving issues when teamwork and productivity are stalled by too much conflict, poor engagement, or excessive emotion. You must lead them through constant change, while insatiable demands tug at you and your own stress is mounting. You must succeed in all these situations.

How to win in Leadership and Managing Change

To win in leadership and master change you must master three things – yourself (where it must start), human systems (the basis of team dynamics), and the basic steps of creating powerful and effective teams and organizations. The Center for Human Systems has developed two intensive and comprehensive master-level programs to help you accomplish that.

  • The Nine Disciplines of Leadership & Self-Mastery

  • The Eight Core Actions of Change Management

Unlike other leadership and change management courses that cost a fortune and lack the essential elements of self-mastery and mastery of human systems; our programs offer both. They will allow you to build powerful, creative, synergetic, and motivated teams that eagerly follow your lead.

Leadership & Change Management Success Stories

Leaders and change practitioners from dozens of high profile organizations have put their people through the Leadership & Self-Mastery program. Google, Pfizer, Johns Hopkins, and Educational Testing Service, to name just a few, plus numerous smaller and non-profit organizations have sent their people to our programs.

Units of National Aeronautics and Space Administration (NASA), W.L. Gore & Associates (the makers of Gore-Tex), and the U. S. Army Medical Services have brought customized versions of the Leadership & Self-Mastery program in-house. They used the programs to support their human resources people become strategic business partners, support a major merger, and empower their diversity initiative. This program is tested and proven. Initially developed at Johns Hopkins University, it will work for you, too.

Our lead facilitator, Dr. Michael Broom, an awarded organization development psychologist, has more than 45 years experience and a proven track record of helping large and small organizations improve their leadership, their engagement, and their productivity.

Take a Leadership or Change Management Master Class!

Learn the skills of self-mastery for leadership and managing change to create powerful teams and organization. Experience learning and development like never before! Start with either program. You will eventually want both.

The Nine Disciplines of Leadership
and Self-Mastery

Featuring the Eight Disciplines of Self-Mastery from conscious use of self, human systems, and support systems to the mastery of the win/lose power dynamics of so many teams.

You will learn to effectively manage yourself and understand human systems enabling you to effectively influence teams and organizational culture for high levels of employee engagement and productivity.

The Eight Core Actions of Change Management

Featuring the Seven Core Interventions from initial mindset, building agreements, resolving conflicts, and establishing accountability.

You will learn the steps leaders and their teams need to develop the group and cultural norms required to correct dysfunctions and achieve operational excellence. Introductions to the disciplines of Leadership & Self-Mastery are included.

What the programs will do for you . . .

Self-Mastery Master Class

Core Actions Master Class

  • Develop self-mastery to replace your automatic, ineffective behaviors with potent action
  • Create high performing teams through understanding them as human systems
  • Use sound and current data to avoid misunderstandings & miscommunications
  • Use feedback to stay on target and become immune to feedback upsets
  • Turn energy wasting win/lose conflicts into energy generating creativity and synergy.
  • Increase your everyday effectiveness and efficiency.
  • Build a culture that maintains high productivity and engagement
  • Develop the mindsets needed to establish the agreements needed for successful projects
  • Contract for the clarity of goals, relationship management, and ego management needed for success
  • Coach individuals for transformative behavior change
  • Facilitate the team agreements with the buy-in healthy norms and cultures need
  • Resolve the destructive conflicts that have been holding your teams back
  • Develop the feedback loops needed for effective execution, follow through, and accountability

Who Will Benefit from the Master Classes

The programs are for leaders (official or unofficial) of teams and organizations and those who want to become such leaders.

They are for change practitioners – organization development practitioners, human resources professionals, project managers, and others who lead and facilitate projects involving change as most projects do.

They are for anyone who wants to master the behaviors, practices, and disciplines of leadership and change.

If you want to focus on the mastery of self needed to effectively impact individuals, teams, and organizational cultures start with the Leadership and Self-Mastery Master Class.

If your priority is the actual process of creating and facilitating successful projects involving teams and organizational culture start with the Core Actions Master Class.

In the long-run, you will want to experience and learn from both. What you will learn will always be practical and immediately useful.

How the Master Class Programs Work

Learn through engaging technologies where the focus is on you! What you learn sticks from a focus on critical thinking, introspection, and feedback supporting you to apply the skills and concepts offered directly to the situations you want to make work. Experiential learning, small group work, large group discussion, practice, and one-on-one coaching round out the programs learning technologies.

Each program offers 96 hours of learning over ten months. The first month, participant meet in-person for two consecutive, eight hour days in the marvelous little town of Dunedin, Florida on the Gulf of Mexico. The second through eighth month, the cohort meets online two consecutive half days each month. The programs complete with a final two consecutive, eight hour in-person days again in Dunedin, Florida.

  • There will be no more than fifteen participants in either program. This optimizes the attention that each participant gets.
  • The ten-month length allows the development and reinforcement of skills that work replacing behaviors that have gotten in the way.
  • The programs become personal support systems where participants develop relationships that can last a lifetime.
  • The program leader and facilitator is deeply skilled and experienced in developing learning environments that are emotionally safe. That safety supports participants to explore the discomfort of their learning edges where the most profound learning occurs.

    The Disciplines of Self-Mastery and the Core Actions of Managing Change have carried over from the enormously successful Triple Impact Intensive developed by Edith and Charles Seashore and Dr. Broom at the Johns Hopkins University.

    The Master Class programs include three critical dimensions missed by typical leadership development and change management programs:

    • Sticky learning: Learning is deeply embedded by examining long-held beliefs and consistently practicing more effective behaviors throughout the months of the program. Both are reinforced by the support of the cohort of learners and the facilitators.
    • Learning from the inside out: Unlearning behaviors from old beliefs starts with identifying patterns that undermine productive thoughts and emotions. Modification of these behaviors allow us to impact others as we intend. This inside-out process also promotes learning that lasts.
    • Application emphasis: You will immediately be able to apply new knowledge and skills to the challenges of your workplace, then return to the program to learn from a discussion of what you did that worked and what didn’t.

    The Nine Disciplines of
    Leadership & Self-Mastery

    The Seven Core Actions
    for Effective Change

    1. Conscious Use of Self

    The Path to Self-Mastery. We use ourselves every moment of every day. We trust that our automatic, learned behaviors will get us through those moments. Mostly they do. However, sometimes our automatic behaviors have unintended and undesirable impacts. There are also times when we face important and difficult situations that need to go well. In both situations, we need to make choices that are more intentional and deliberate. Choices that are attuned to the moment and selected as most likely to have the impact we desire. Such conscious use of self is the keystone of self-mastery.

    2. Teams as Human Systems

    The Secret Sauce for Effective Teams

    Teams are the fundamental unit of organizations and society. Accordingly, effective teams are a key indicator of effective leadership. If teams work, everything else works. Yet so many teams are dysfunctional. When the human system dynamics of teams are not understood, team norms determine much of individual behavior rather than the other way around undermining otherwise effective individuals. With this tpoic, we’ll why teams so often don’t work and what to do about it.

    3. Building Support Systems

    No Significant Success Is Ever Achieved Alone

    Any successful person will tell you that they didn’t get to the top alone. They had help. You can achieve more and in a shorter amount of time, if you have the right people supporting you. This course is all about support systems and how to effectively develop them to accomplish your personal and systemic goals.

    4. Contracting for Agreement

    Building better Agreement for Better Results

    Misunderstandings, all too often, get in the way of effective leadership and can lead to irreparable damage. They’re also the number one reason why teams are ineffective. However, misunderstandings are completely avoidable. In this topic, you’ll learn how to develop explicit agreements, also known as contracting, that clarify expectations, avoid upsets and establish accountability. Plus, you’ll learn the art of negotiating the three most important areas to avoiding misunderstandings.

    5. Sound & Current Data

    Discerning Facts from Assumptions & Beliefs

    Effective decision-making has two critical components: information that is sound and current and consensus to assure efficient execution. Unfortunately, we too often assume that our information is sound and current when it isn’t. And consensus has the reputation of being too time consuming to be useful. In these articles, you will learn to how to be sure your data is sound and current and how to generate the buy-in of consensus in a way that is does not take long at all.

    6. Making Feedback Work

    The Key to Staying on Target

    People cringe when someone says, “May I give you some feedback?” Yet, feedback is essential to knowing if you are on track toward your goals or in need of correction. Feedback is also an important part of growth and development. Being open to receiving it and skilled at giving it is a leadership essential. In this course you will learn to receive feedback without upset and offer feedback that people will hear as helpful. You will also learn to establish system feedback loops that will keep you and your human systems on target.

    7. Shifting Power Dynamics

    Resolve Conflicts and End Power Struggles, the Core of Team Dysfunction!

    This is the area that causes the most damage in teams and organizations. Unresolved conflicts and power struggles are at the core of interpersonal and team dysfunction. Win-lose power dynamics has severe limitations for all parties and eventually become lose-lose. Achieving influence and persuasion without power struggles requires a shift away from automatic, win-lose dynamics. This course teaches how to win influence and accomplish the greatest results through collaborating, rather than struggling, with others.

    8. Learning from Differences

    The Source of Synergy, Creativity, & New Productivity

    Differences are at the core of win-lose power struggles. We conflict over who is wrong and who is right, who is loser and who is winner about almost any difference. However, differences are also the only source of learning we have. They are the source of new ideas, new knowledge, synergy, and creativity. This course offers the many ways you can learn and benefit from differences.

    9. Empowerment

    Turn Your People on to Their Inherent Excellence

    Imagine the results you could achieve leading a team who have learned from you the power of self-mastery! Their impacts are in sync with their intentions, they substitute curiosity for judgment, and collaborate rather than struggle for power. In our final topic you will learn how to support your followers to toward actualizing their self-mastery as you have.

    1. Mindset for Success

    Successful leadership and creating the change we desire requires getting started well. That starts with a mindset focused on …

    • The disciplines and courage of Self-Mastery
    • Developing a strong relationship with the client, consultant, or partners you will be working with
    • Being committed to establishing the agreements needed that will serve both their success, your success, and the success of the project

    This initial module will explore all three. With them firmly in mind you’re ready to engage!

    2. Contracting for Partner Support

    Here, with a firm mindset, we will explore the agreements needed for a successful project and the difficulties we have establishing them. Explicit and mutually satisfying agreement is needed on such things as initial goals, basic strategies, roles, and relationship management. You will learn the skills of establishing these agreements to prevent the failures that have plagued many projects. 

    This is the initial step in building the support system that can build to critical mass and success.

    3. Systemic Data Gathering & Analysis

    In this module, we will explore techniques of data-gathering to discern the themes and patterns that point to the systemic, root-cause issues that must be addressed for success. Individual interviews, focus groups, and surveys will be contrasted while the skills of one-on-one interviews will be emphasized.

    4. Feedback & Coaching for Success

    Here, we will explore sharing the systemic themes and patterns learned from data gathering and what to do about them. Of particular interest will be helping our clients and partners identify and let go of dysfunctional perspectives and behaviors toward  effective self-mastery. Coaching toward effectively negotiating to create the critical mass of support needed will be emphasized as well.

    5. Creating Team Agreements for Buy-In

    Here we will learn how to facilitate groups build the set of consensual agreements they need for successful resolution of the system’s issues and movement toward its goals. Essential facilitation skills including consensus building that doesn’t take forever will be highlighted.

    6. Creating Agreements from Conflict

    Unresolved conflicts are the primary cause of dysfunctions in teams. Their resolution is key to a group’s ability to develop effective agreements and to work together effectively. We will explore how to surface such conflicts, support their resolution, and develop processes to proactively resolve future conflicts.

    7. Accountability and Consequences

    With agreements in place and conflicts resolved, execution of those agreements must be assured against the resurfacing of dysfuntions. We will explore accountability structures and processes to monitor group and individual follow through. Establishing relevant feedback loops and structures that will reinforce alignment and correct misalignments will be emphasized.

    Organizations that Have Used this Program

    Leadership, Change, and Self-Mastery using client-selected titles has been utilized by…

    • NASA’s Ames Research Center to support its Human Resources Department become a high performing team.
    • The Army and Navy Medical Services to support the merger of the leadership cadres of their two national medical centers into a combined Walter Reed National Military Health Center. That took some doing!
    • W. L. Gore & Associates of GoreTex fame to train several hundred of their leaders.
    • National Justice For Our Neighbors, a not-for-profit organization delivering legal services to vulnerable immigrants

    How You will Learn from Powerful and Engaging Learning Technologies

    Meetings of the Program will consist of…

    • Experiential exercises that call for introspection as well as interaction to give participants much more than just a conceptual understanding
    • Practice sessions applying learnings to participants’ situations
    • Supportive small group discussions
    • Instructor-led debriefing or exercises and small group discussions that go deep
    • No more than twelve participants in each program to ensure depth of learning

    Between monthly meeting weeks there are…

    • One-on-one, individual coaching with the instructor to assist participants in understanding themselves and how to apply learnings to their particular situations.
    • Conversations with other participants where conceptual and application support is given and received.
    • Participant-selected homework to apply learnings.

    Team Tip: Do not accept silence as consent. Often it means quite opposite. Be curious and inquire about the silence instead.

    Certificate in Human Systems Management

    Upon completion of a Leadership and Self-Mastery Intensive you will receive a Certificate in Human Systems Management.

    • Deposits are not refundable
    • Tuition payments are not refundable after the first session
    • Before Early Registration discounts require complete payment
    • Payment plans are available. Email

    The Staff

    Michael F. Broom, Ph.D., the founder of the Center for Human Systems, is a renown organization psychologist with 45 years experience working with all kinds and sizes of organizations. Recent clients include Google, N.A.S.A., and the Hawaii Health and Harm Reduction Center. He has been faculty at Johns Hopkins, American, Fielding, and Morgan State Universities. The national OD Network has bestowed on Dr. Broom their Lifetime Achievement Award. Click for more about Dr. Broom

    A Few Reviews

    • Willa Gaitanis, NASA Goddard Space Flight Center Lead for Change Management –” . . . This course is more than academic
      instruction. It is an opportunity to internalize and apply principles, to gain insight and knowledge on “how things work”, and to
      practice, practice, practice.”
    • Gail Sacconey Townsend,W. L. Gore & Associates, Inc — “. . . One more very important benefit is: The material we learned can
      be immediately applied to back to work situations. I found immediate return on my investment of time. We built new friendships and
      had some fun as well!!”
    • Peter Aron, Facilitator of Adventure-Based Experiential Education — “My experience with the Intensive has been profound and
      generative . . . I leave each session stretched, intellectually, practically, and emotionally . . . The Program has a way of both
      centering us and throwing us off balance, with the result that ideas are clarified, space is opened for new insights and personal
      awareness, and our consciousness is rearranged.“
    • Nina Kern, OD Consultant and Project Manager, JBS International, Inc — “ . . . It’s a place where I could build confidence and
      see that there isn’t just one way develop organizations and that there was room for me to “use myself” uniquely.

    Tuition & Discounts


    Early Bird Price

    before Aug 1

    Regular Price

    after Aug 1













    • Deposits are not refundable
    • Tuition payments are not refundable after the first session
    • Before Early Registration discounts require complete payment
    • Payment plans are available. Email

    Schedule of Dates

    The first two days and the last two days of each program will be in-person in Dunedin, FL from 9:30am to 5pm. All other sessions will be on Zoom on the stated pairs of day from 1pm ET to 5pm ET

    Disciplines of Leadership
    & Self-Mastery

    Core Actions for
    Effective Change
















    6 & 7

    3 & 4

    8 & 9

    12 & 13

    9 & 10

    9 & 10

    13 & 14

    11 & 12


    Understanding Human Systems

    Conscious Use of Self

    Contracting for Agreement

    Support Systems

    Sound and Current Data

    Making Feedback Work

    Shifting Power Dynamics

    Learning from Differences


    Changing Organization Cultures












    13 & 14

    10 & 11

    15 & 16

    17 & 18

    16 & 17

    16 & 17

    19 & 20

    18 & 19




    Contracting with Partner

    Systemic Data Gatherin

    Coaching with Partner

    Building Group Agreement

    Building Group Agreements

    Agreements fr Conflict #1

    Agreements fr Conflict #2

    Accoutability & Consequences