A Center for Human Systems Master Class Program

Here, with a firm mindset, we will explore the agreements needed for a successful project and the difficulties we have establishing them. Explicit and mutually satisfying agreement is needed initial goals, basic strategies, roles, maintaining a healthy relationship, and ego management. Agreements around these items are crucial to a successful project! You will learn the skills of establishing these agreements to prevent the failures that have plagued so many projects.

In this module, we will explore techniques of data-gathering to discern the themes and patterns that point to the systemic, root-cause issues that must be addressed for success. Individual interviews, focus groups, and surveys will be contrasted while the skills of one-on-one interviews will be emphasized.

Here, we will explore sharing the systemic themes and patterns learned from data gathering and what to do about them. Of particular interest will be helping our clients identify and let go of the dysfunctional perspectives and behaviors that have been hampering their success. Coaching clients how to effectively negotiate with their team to create the critical mass of support needed will be another emphasis.

Here we will learn how to facilitate groups build the set of consensual agreements they need for successful resolution of the system’s issues and movement toward its goals. Essential facilitation skills including consensus building that doesn’t take forever will be highlighted.

Unresolved conflicts are the primary cause of dysfunctions in teams. Their resolution is key to a group’s ability to develop effective agreements and to work together effectively. We will explore how to surface such conflicts, support their resolution, and develop processes to proactively resolve future conflicts.

With agreements in place and conflicts resolved, execution of those agreements must be assured against the resurfacing of dysfuntions. We will explore accountability structures and processes to monitor group and individual follow through. Establishing relevant feedback loops and structures that will reinforce alignment and correct misalignments will be emphasized.

There will be no more than fifteen participants in either program. This optimizes the attention that each participant gets.

The ten-month length allows the development and reinforcement of skills that work replacing behaviors that have gotten in the way.

The program staff is deeply skilled and experienced in developing learning environments that are emotionally safe. That safety supports participants to explore the discomfort of their learning edges where the most profound learning occurs.

Unlearning behaviors from old beliefs starts with identifying patterns that undermine productive thoughts and emotions. Modification of these behaviors allow us to impact others as we intend. This inside-out process also promotes learning that lasts.

You will immediately be able to apply new knowledge and skills to the challenges of your workplace, then return to the program to learn from a discussion of what you did that worked and what didn’t.

Conversations with other participants is strongly encouraged for additional conceptual and application support. New and strong friendships often occur.

The greatest learning occurs when pa•ticipants actually apply what they have learned to their particular situations. Learning in the program is both immediate and immediately applicable.

The importance of the entry process of…

1. Getting to know your potential client
2. Understanding your client’s needs
3. Communicating how you work
4. Creating a sense of possibility

Contracting for Success around…

1. Initial outcome goals
2. Collaboration and consensus building strategies
3. Maintaining a health relationship
4. Ego management

Systemic Data-Gathering

1. Interviewing
2. Focus groups
3. Surveys

Coaching the Client

1. Sharing the systemic data analysis and recommendations
2. Preparing the client to lead the team change process

Building Group Agreements 1

Building Group Agreements 2

Creating Group Agreements from Conflict 1

Creating Group Agreements from Conflict 2

Acountability & Consequences

1. Ending vs Completion
2. Graduation