Managing Team Conflict

Purpose of this Paper

  • Describe the nature of conflict in teams
  • Define types of conflict and describe how each manifests in a team
  • Identify reasons why team members struggle with conflict
  • Describe how a team leader can manage conflict within the team
  • Summarize my key learning, with recommendation for an intervention that may work in a group conflict situation


It is commonplace for organizations today to work in teams. Whether they be leader-driven teams or self-directed teams; the hope is that productivity, creativity, and results will be greater in a team environment. While this is a proven approach, any time you bring together people from differing backgrounds and experiences, it is inevitable that conflict will occur.


The Dragon Principle Programs

The Dragon Principles Programs

In today’s complex world adaptability and resilience are the hallmarks of effective teams. Navy SEAL teams, surgical teams, and flight deck teams have been documented as more effective and safer in environments of increasing complexity because they are now extensively and intensively trained in the development of mutual trust, efficient communication, collaboration, and commitment to purpose.

You can achieve the same for your teams. The Dragon Principles programs delivers the depth of understanding and skill needed


The Power and The Problem of Organization Development

Organization development is the most powerful technology we have for managing change in human systems. Yet, that focus on human systems, which is the heart of OD’s power, is also its problem. OD is misunderstood and misrepresented most often because Westerns in general to not see or understand human systems.

A system is anything with a variety of interconnected components that are dependent on each other to achieve the purpose of the system. The system, likewise, is dependent on the functioning of each component.