Articles

Conscious Use of Self #3: The Three Keys to Self-Mastery
Conscious Use of Self #3: The Three Keys to Self-Mastery
1 min read

Self-Mastery and conscious use of self have a broad purview. We use ourselves with everything we do, think, feel, and believe. Most of the time our automatic behaviors and thoughts…

Conscious Use of Self #2: The Ways We Waste Our Time and Energy
Conscious Use of Self #2: The Ways We Waste Our Time and Energy
1 min read

Time is a resource. And leaders never have enough of it. There are staffs to be managed, customers to coddled, finances to figured out, superiors to satisfy, and the partner…

Conscious Use of Self #1: The Foundation of Leadership
Conscious Use of Self #1: The Foundation of Leadership
1 min read

When life isn’t working for you, when you aren’t getting the results you want, when your followers are stumbling around as you are; what to do? These situations happen to…

Conflict and the Misuse of Differences
Conflict and the Misuse of Differences
1 min read

The pleasures of fall colors in Maine, a sunset in the Caribbean, a waterfall veiling into the Columbia River are experiences we prize as different from our everyday life. We…

Leadership = Some Place to Go and People Willing to Follow
Leadership = Some Place to Go and People Willing to Follow
1 min read

Great leaders are going someplace extraordinary and lots of people follow them! Leaders in most organizations know where they want to go. Keeping followers aligned and in sync to get…

A Practical Definition of Organization Development: Revised
A Practical Definition of Organization Development: Revised
1 min read

Not too long ago I was having dinner with a client in the midst of a project that was going well. At some point my client looked up at me…

Quick and Easy Consensus Decision-Making
Quick and Easy Consensus Decision-Making
1 min read

Michael F. Broom, Ph.D. Excerpted from his book The Infinite Organization Consensus decision-making has the reputation of being very time-consuming. It needn’t be if the steps outlined below are followed. The…

Making Interventions Sustainable
Making Interventions Sustainable
1 min read

You used all of your skills to move your team from being dysfunctional to one with a high level of productivity, full engagement of all team members, and they even…

Two Ways to Create Safe Teams and Organizations
1 min read

https://youtu.be/e3ljs6BF3YU An important key to having great teams and organizations is their sense of safety. Their members feel free to speak, to dissent, to be radical, and even outlandish. This…

Six Ways to Cure the Dysfunctional Team Blues
1 min read

https://youtu.be/9xTkAH2JYVE The CEO is frustrated! She is the CEO of a major health care organization and, like many other organization leaders, believes in teams. She has project teams, functional teams,…

The Why, What, & How of Organization Development
The Why, What, & How of Organization Development
1 min read

Once again, at a major organization development conference, I heard OD practitioners bemoan how hard it is to tell potential clients (and family and friends) what they do and how…

It Takes Dragons
It Takes Dragons
1 min read

People ask me why I use a rather fierce looking dragon as my Center for Human Systems’ logo. Dragons are known throughout the world in all climates, cultures, and eras.…

OD Is Not A Recipe!
OD Is Not A Recipe!
1 min read

Lean, Six Sigma, Prosci, and other formulized change management methodologies all offer an orderly set steps to take—a recipe for ending waste, improving productivity, and otherwise accomplishing desired changes. There…

Give Your Clients What They Need,  Not What They Want
Give Your Clients What They Need, Not What They Want
4 min read

A CEO of a medium-sized hospital asked me to train his front-line patient-facing staff in how to be pleasant to patients. The head of IT department asked me to facilitate…

Managing Team Conflict
Managing Team Conflict
1 min read

Cynthia Phillips, Ph.D., Guest Author Purpose of this Paper Describe the nature of conflict in teamsDefine types of conflict and describe how each manifests in a teamIdentify reasons why team…

The Power and The Problem of Organization Development
The Power and The Problem of Organization Development
1 min read

Organization development is the most powerful technology we have for managing change in human systems. Yet, that focus on human systems, which is the heart of OD’s power, is also…

Videos

The Two Essential Parts of Leadership
Leaders Have Some Place Exciting to Go
Leaders Have People Willing to Follow
Leadership and Conscious Use of Self
Leadership and Energy Sponges
Leadership: Intention and Impact
Teams as Human Systems