Jill Charlton, Business System Leader, Manufacturing Engineering Management

by Michael F. Broom, Ph.D. | Aug 26, 2026 | Charlton

“Dear Dr. Broom, Though we haven’t seen each other for nearly a decade, you are on my mind. I want to share with you an overdue note of gratitude.

You taught a program at W.L. Gore & Associates called “Diversity Champions” [the Gore name for the Leadership & Self-Mastery Program]. I participated in the 2011-2012 session. I use your teachings still to this day, often on a weekly or even daily basis. Your teachings have had the biggest impact on my leadership practices throughout my entire career across 3 different companies. I use your teachings around sound and current data, dialogic feedback, your version of a ‘big share’ introduction all the time. And of course, my favorite: “How’s that working for you?”
Thank you for all that you taught me. I hope you are well and know how much of a positive impact you have made on the many human systems which you have touched.
Best regards,
Jill Charlton”

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Dr. Michael F. Broom is an organization development psychologist who transforms organizations with his 45+ years of wisdom and expertise . Michael Broom smilingSpecializing in developing leaders, building teams, strategic planning, conflict resolution, and performance management, he emphasizes empowerment and excellence.

He is the author of The Infinite Organization and Power, The Infinite Game.

He is a recipient of the OD Network’s Lifetime Achievement Award.

Contact Dr. Broom for a free hour of consultation at chumans.com or email him at michael@chumans.com. You’ll be surprised the difference a single hour can make!

Check out his immediately useful services and programs at CHumanS.com.